You may return most new, unopened items within 14 days of delivery for a full refund. Original shipping fees are non-refundable.
Vintage items, custom items, special order items, made-to-order items, and restoration services are non-refundable.
Please contact us at firstname.lastname@example.org for a return authorization and return instructions.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).